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Privacy Policy
Thank you for choosing Identity Gram.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. Please review this policy carefully to understand how we handle your data.
1. Information We Collect

When you use Identity Gram, we may collect the following types of personal information:
1.1 User Information
Includes your name, email address, contact details, and any data provided during registration or account setup.
1.2 Verification Data
Covers identity verification details such as government-issued identification documents, facial images, and other relevant information.
1.3 Usage Information
Involves data on how you interact with our platform, including the features used, actions taken, and session durations.
1.4 Device Information
Encompasses device-specific data like device type, operating system, browser type, IP address, and mobile network details.

2. How We Use Your Information

We process your personal information for the following purposes:
2.1 Identity Verification
Ensuring accuracy and security in verifying identities.
2.2 Service Enhancement
Analysing user data to improve functionality, user experience, and develop new features.
2.3 Communication
Providing updates, service notifications, and promotional offers.
2.4 Legal Compliance
Fulfilling legal obligations, resolving disputes, and enforcing terms and conditions.

3. Information Sharing & Disclosure

We may share your information with:
3.1 Service Providers
Trusted third-party partners who assist in delivering our services while maintaining confidentiality.
3.2 Legal Authorities
When required by law or to protect our rights, safety, or comply with legal requests.
3.3 Business Transfers
In cases of mergers, acquisitions, or asset sales, where your data may be transferred to the new entity.

4. Data Security

We implement security measures to safeguard your personal information from unauthorised access, alteration, disclosure, or destruction. However, no online transmission or storage method is entirely secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to access, correct, or delete your personal data. You may also opt out of receiving promotional communications from us.

6. Children's Privacy

Identity Gram is not intended for individuals under 13 years of age. We do not knowingly collect or store information from children.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here, with the latest revision date indicated.

8. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@identityGram.co.uk.